Nov 23 2022


Feb 16 2023


The EU DigiTOUR is a project co-funded by the COSME Programme of the European Union, with the scope to support the digital transformation of the European tourism SMEs lagging behind in the adoption and full exploitation of the digital technologies in the tourism industry.

The project scheme was designed to help shape the next generation EU tourism SMEs to untap the potentials of the digital realm, enhancing cooperation in the tourism ecosystem for the development of new, innovative, and smart tourism solutions, products, services, skills, and new business models by the use of AI, IoT, VR and AR, and big data.

Any tourism innovative SMEs that complies with all the following requirements is allowed to submit their application for funding under this call. It is important to bear in mind that only one application per tourism innovative SMEs is accepted. In case that more than one application is submitted by the same company, the most recent application will be considered. The 3 compulsory requirements that have to be met to participate are: 

A) To be a Small or Medium Enterprise (SME) as in EU recommendation 2003/361

B) To be a legally established tourism innovative SMEs and its main economic activity is in the Tourism sector as reflected in their NACE codes (I55* and N79): 

  • Hotels and similar accommodation (Nace code: I5510) 
  • Holiday and other short-stay accommodation (Nace code: I5520) 
  • Camping grounds, recreational vehicle parks and trailer parks (Nace code: I5530) 
  • Travel agency, tour operator reservation service and related activities (Nace code: N79*) 

C)  Be registered in: 

  • Italy
  • Germany
  • Croatia
  • Slovenia

An application is eligible, if all the following criteria are met: 

  1. It must be submitted before the submission deadline date, compliant to the requested submission process; 
  2. All the required fields in the Application Form (see ANNEX I) must be completed; 
  3. The innovative SMEs qualifies as a Small or Medium Sized company, based on the COM. EC/361/2003 the innovative SMEs submitting the application is based in one of the countries mentioned in section 1.4;
  4. Its main economic activity is in the Tourism sector as reflected in their NACE code and business register;
  5. The legal representative of the company declares that the innovative SMEs actions are in compliance with EU regulations by signing a specific Declaration on Honour. – ANNEX II; 
  6. The legal representative declares that the innovative SMEs and/or any member of the board and the shareholders do not incur incompatibility with other EU funding for the same actions. – ANNEX II;
  7. On request, the applicant can demonstrate its technical, operational, and financial capacity. To this extent, for financial evaluation the last consolidated balance sheet will be required, or in case of innovative SMEs/SMEs just founded, a provisional balance sheet; while for technical, operational capacity, last activity report and the organisational chart will be verified.
  8. When filling the application form, applicants (i.e. the legal representative of the innovative SMEs on behalf of all the members of the board and the shareholders) are asked to confirm that “no conflict of interests” could arise in connection with the present Call. This will ensure to prevent any situation where the impartial and objective selection of the applicants is compromised for reasons involving economic interest, political of national affinity, family or emotional ties or any other shared interest (“conflict of interest”). Applicants failing to that, will be not considered for the selection. The present rule about the prohibition of any “conflcit of interest” is extended to every member of the board and the shareholders of the innovative SMEs, as they all (each of them, and all as a whole) are subject to the rule. – ANNEX II;
  9. Multiple applications by the same tourism innovative SMEs are not allowed.

  • Applicants are required to complete the application form available through this link: https://x23eupro.grantplatform.com/
  • The application will consist of a form to provide information about the innovative SMEs profile, the product/process/service proposed using AI, AR/VR, IoT, big data, and a pitch deck to be submitted as an attachment. 
  • Application is also possible through the project website, a link will be re-directing to the GG Plaform.
  • Only proposals submitted in English will be accepted. 
  • Submissions written in another language will not be evaluated. 
  • Only applications submitted before the deadline will be accepted. 
  • Only proposals submitted via: - the Good Grants on-line platform, complete with all the templates annexed will be accepted. Paper/printed versions submitted by post or other means will not be accepted. Hand-written applications will not be accepted. 
  • Submission opening date: November 23, 2022, 09:00 CET 
  • Submission deadline: February, 15 2023, 17:00 CET. 
  • During this period, questions about the application process can be addressed at: info@eudigitour.eu
  • The participation to the EU DigiTOUR Transformation Academy will be an asset. 
  • Please note that only the Application Form (Annex I) which has to be filled in will be evaluated at the submission phase. It is therefore of utmost importance that this document contains all the relevant information concerning the action. Applicants are expected to provide complete and accurate applicant information and data via the Good Grants on-line platform, as provided in the “Guide for Applicants”.
  • Each application received will be sent over an “Acknowledgment of Receipt” email. No late submissions will be accepted and in case will be returned via email re. "call closed"

Rules for selection will be based on the following five key criteria, PLUS (6) the scrutiny and validation process by the Consortium related to the compliance by the candidate to rules under 1.4.1., D., E., F., G., H., I of the call text.:

  1. Excellence. The application(s) selected for funding must demonstrate a high quality in the context of the topics and criteria set out in the call;
  2. Transparency. Funding decisions must be based on clearly described rules and procedures, and all applicants should receive adequate feedback on the outcome of the evaluation of their proposals;
  3. Fairness and impartiality. All applications submitted to a call are treated equally. They are evaluated impartially on their merits, irrespective of their origin or the identity of the applicants;
  4. Confidentiality. All applications and related data, knowledge and documents are treated in confidence;
  5. Efficiency and speed. Evaluation of applications and award of the financial support should be as rapid as possible, commensurate with maintaining the quality of the evaluation, and respecting the legal framework; 
  6. Validation of compliance of 1.4.1. Rules, in particular under D, E, F, G, H, I.

At the call closure, the submitted applications will go under a first screen with respect to the basic eligibility requirements. The applications in line with the requirements, will be then handed over to 2 members from the Consortium partners who will be evaluating the applications with the support of the External Experts in 2 weeks time (by February 24, 2023). the Experts will be assigned randomly (post an accurate conflict of interest check) a sustainable number of applications. In case of ex-equo score, a Consensus meeting will be celebrated to decide on the final applicant/s to be selected.

Once the evaluation process is completed, all applicants will be informed via e-mail about the evaluation results even in case of acceptance or rejection together with an Evaluation Summary Report (ESR). 

The following cases may only be possible: 

  • The notification will be sent together with an ESR. Applicants will have 7 days to file a complain.
  • The notification that the applicant has not been selected, but is in the reserve list, will be sent together with an ESR. 
  • The notification will be sent to the selected applicant along with the ESR and further instructions about the next steps in the process. 

A Letter of Acceptance shall be signed by the selected applicant within 7 days after receiving the notification, otherwise the applicant’s interest in participating in the Programme will be considered withdrawn and its spot will be offered to the next ranked applicant from the reserve list. 

According to the final ranking, the shortlisted applicants who confirmed their participation in due time will be informed and called out to start the EU DigiTOUR Transformation programme: a 3 months (hybrid) incubation, acceleration and scaling-up paths each running in parallel (2 cohorts; innovative SMEs will be assigned to the right path according to their maturity stage). 

Max 2 members of the staff from the tourism innovative SMEs will be accepted to the programme.

At the end of the cohorts (June 2023), an Advisory Board will be called out for selecting the best innovative SMEs from the cohorts during a DEMO Day (July 2023) organised for the purpose and gathering together all the tourism innovative SMEs attending the progamme from the different participating countries (Italy, Germany, Croatia, Slovenia). 

Based on the pitch presented so far during the DEMO Day, and the evaluation from the Advisory Board, a list of winners (up to 30 tourism innovative SMEs) will be consolidated, and winners announced over the social media and by the dissemination of press releases.

Winners will be granted to a voucher up to EUR 10,000.00.

Eligible Costs:

The ultimate objective shall be to support the digital transformation of traditional tourism SMEs by the knowledge sharing, and the use of the disruptive solutions from the tourism innovative SMEs selected, focusing on AI, AR/VR, IoT, big data and cooperating together during the Hackathons. The final purpose is to improve the tourism SMEs competitiveness, mastering digital technologies to improving the quality of their services. With this purpose, the tourism innovative SMEs could use the voucher to improve their products/services/process according to the following activities:

  • Travel, registration and accommodation costs to attend:
  • courses around digital transformation, AR/VR, AI, IoT, big data;
  • specialsed training for employees skills improvement (e.g. advanced training course about specific vertical topics);
  • participation fees to digital-oriented events at EU level;
  • Internationalisation missions for market expansion and networking;
  • Mission costs for specialised mentoring and coaching to reach the mentors and coach premises.
  • Consultancy services fee:
  • consultancy fee from digital professionals and business mentors;
  • advisory consultancy services in the field of digital transformation (digital strategy, implementation of digital systems using disruptive techs such as AI, IoT, AR/VR, predictive analytics or sentiment analysis);
  • consultancy fee for assessing the digital impact of digital transformation at their premises, in managing operations using key enabling techs ensuring sustainability, etc.).
  • consultancy fees for business strategy development and services around digitalisation.
  • Certification Costs:
  • compliance adaptation for certification schemes;
  • standardisation of fact or law for implementing digital techs at their premises.
  • innovation procurement costs:
  • digital services, product or processes from tourism innovative SMEs, spin-offs, research body
  • IPR costs

It has to be remarked that the purchase of physical infrastructure, goods, are not eligible for the present call.